Question 1

Where are Willow & Hawthorn products made?

Accepted Answer

We lovingly handcraft each of our products in small batches in our Somerset home. This ensures that every item receives the utmost care and attention to detail, capturing the essence of the English countryside.

Question 2

What wax is used in Willow & Hawthorn candles and melts?

Accepted Answer

We use 100% natural rapeseed wax, sourced from the UK and Europe. This sustainable choice helps us reduce our carbon footprint. Our wax is GMO-free, palm-free, and vegan, ensuring a cleaner, longer burn.

Question 3

Are Willow & Hawthorn products vegan and cruelty-free?

Accepted Answer

Yes, all our products and ingredients are vegan, GMO-free, palm-free, and cruelty-free. We ensure that no animals are harmed in the making of our products, reflecting our commitment to kindness and sustainability.

Question 4

Can I sample Willow & Hawthorn scents before buying?

Accepted Answer

Absolutely! You can order any of our scents as individual tealights or melts. We also offer sample packs, perfect for experiencing all our fragrances and finding your favorite.

Question 5

Why do Willow & Hawthorn candles sometimes frost or crystallize?

Accepted Answer

Frosting or crystallizing is a natural occurrence with 100% natural waxes like rapeseed. As the wax cools, it tries to revert to its natural state, which can sometimes cause crystallization. This is perfectly normal and does not affect the candle's performance. It usually disappears once the candle is relit, ensuring a beautiful burn every time.

Frequently asked questions

Where are Willow & Hawthorn products made?

What wax is used in Willow & Hawthorn candles and melts?

Are Willow & Hawthorn products vegan and cruelty-free?

Can I sample Willow & Hawthorn scents before buying?

Why do Willow & Hawthorn candles sometimes frost or crystallize?

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